Shipping policy

This Shipping Policy explains how and when you can expect to receive your order from Fitthickness.

Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Times & Costs

Transit time is typically 3–7 business days, for an estimated total delivery time of 4–9 business days from the date of purchase. We offer free shipping on all orders within the United States.

Shipping Destinations

We currently ship only within the United States. We do not offer international shipping at this time.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number. You can also use our Track Your Order page to check the status of your delivery.

Delays

Please note that delivery times are estimates and may be affected by factors outside our control, such as carrier delays, weather, or high-volume periods. If your order is significantly delayed, please contact us and we will assist you.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.

Contact Us

Fitthickness — VNC PROJECTS LLC (Company Number: L26000145640)
6860 Forest Hill Boulevard, Greenacres, FL 33413, United States
Email: info@fitthickness.com  |  Phone: +1 857 3021374
Customer Service Hours: Monday to Friday, 9am – 6pm (GMT-5)